代做MGS 4041 Business Process Management and Information Systems代做Python编程

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Online Course Syllabus

Course Information

Course Title: Business Process Management and Information Systems

Course Number: MGS 4041

Course Date: See Course Announcement

Course Meeting Time: Eastern Time (ET)

Course Location: Online

Instructor: See Faculty Information

Course Description: This course introduces students to key concepts and approaches for modeling and

improving business processes and for applying enterprise information systems to facilitate process

improvement. It introduces the fundamentals of designing, documenting and evaluating a process.

Students will develop and apply these skills using modeling and business applications. A secondary focus of the course is to introduce common best practices used by today’s organizations to develop

information technology (IT) services that match business requirements and their business processes.

Pre-requisite/program: MGS 3040 Students without prerequisite(s) must withdraw from the class.

Program Student Learning Outcomes:

PSLO 1: Communicate effectively.

PSLO 2: Utilize business technologies to assess, analyze, and communicate business information.

PSLO 3: Use concepts and techniques from business disciplines to evaluate and solve business problems.

PSLO 6: Know the key concepts in all major business disciplines.

Course Student Learning Outcomes:

At the completion of the course students will demonstrate the ability to:

• Model business processes and benchmark business processes performance. (CSLO 1)

• Describe enterprise resource planning (ERP) information systems to support business process implementation (CSLO 2)

• Discuss social media information systems (SMIS) to support dynamic business processes. (CSLO 3)

• Compare IT Process frameworks such as ITIL, ISO 20000, and COBIT. (CSLO 4)

• Analyze a business process and create an information systems plan to support it. (CSLO 5)

• Apply ERP and ESN tools to execute business processes. (CSLO 6)

Instructional Methods

Students who are enrolled in an online course will experience no in-person meeting requirements as all

course content, reading/resources, class discussions, assessments, assignments, feedback and communications occur entirely online.

This online course is taught using in an eight-unit schedule and will use a standard of 1000 total points. Students will find common graded and non-graded learning activities present throughout the course. Each unit will include:

• Readings/Resources

• Lecture

• Discussions

• Assignments

• Content Assessments

Textbook Information:

Jr. E. H. McKinney, & Kroenke D. M. (2022). Processes, Systems, and Information: An Introduction to MIS, 4th edition. Pearson. ISBN 9780136926078 (eText). Purchase of MyLab is not required.

Supplemental Materials: Students will receive user names and passwords to access SAP. Students will also download Power BI on to their laptops.

Unit Topics and Learning Activities

Unit Number	Unit Topics and Learning Activities
Unit 1	*Unit 1:* Introduction to Business Processes *Lecture:* Getting things done *Readings:* Chapter 2 *Resources:* Chapter 2 PowerPoint; Project Milestones; Team Project Description *Discussion:* How registration gets done (15 points) *Assignment/s: Software/Team set up (25 points);* Term Project Acknowledgment (25 points) *Content* *Assessment:* Unit 1 Test (35 points)
Unit 2	*Unit 2:* Using Information Systems to improve processes *Lecture:* Using technology to get things done *Readings:* Chapter 7 *Resources:* Chapter 7 PowerPoint; PowerPoint Template for Swimlane Diagrams; Sample Fig. 7-18 BPMN diagram *Discussion:* How KeanWise supports registration (15 points) *Assignment: Draw a BPMN diagram (60 points)* *Content* *Assessment:* Unit 2 Test (35 points)
Unit 3	*Unit 3:* Supporting Processes with ERP Systems *Lecture:* Connecting the islands of automation *Readings:* Chapter 8 *Resources:* Chapter 8 PowerPoint; File: How to create a blog using Blogger.com; File: Adding tabs to a blog; Web link: Sample Bloghttps://sltfoods.blogspot.com/ *Discussion:* The SAP solution (15 points)

Unit Number	Unit Topics and Learning Activities
	*Assignment: Team Term Project Outline (Blog) (50 points)* *Content* *Assessment:* Unit 3 Test (35 points)
Unit 4	*Unit 4:* Supporting the Procurement Process with SAP *Lecture:* Better buying through technology *Readings:* Chapter 9 *Resources:* Chapter 9 PowerPoint; File: Status Update Format; Video:What is ERP? *Discussion:* What can go wrong with purchasing? (15 points) *Assignment/s: SAP Procurement Tutorial (60 points);* Team Project Status Update (50 points) *Content* *Assessment:* Unit 4 Test (35 points)
Unit 5	*Unit 5:* Supporting the Sales Process using SAP *Lecture:* Better selling through technology *Readings:* Chapter 10 *Resources:* Chapter 10 PowerPoint *Discussion:* What can go wrong with selling? (15 points) *Assignment: SAP Sales Tutorial (60 points)* *Content* *Assessment:* Unit 5 Test (35 points)
Unit 6	*Unit 6:* Using social media to support dynamic processes *Lecture:* Connecting during changing situations *Readings:* Chapter 11 *Resources:* Chapter 11 PowerPoint; File: CBIDataSet.xlsx; File: Load Data in Power BI.pdf; File: Using the Apporto Virtual Desktop *Discussion:* To Zoom or not to Zoom (15 points) *Assignment: Power BI Analytics Tutorial (60 points)* *Content* *Assessment:* Unit 6 Test (35 points)
Unit 7	*Unit 7:* Using Business Intelligence to support dynamic processes *Lecture:* Data driven decisions *Readings:* Chapter 12 *Resources:* Chapter 12 PowerPoint; File: Sample Presentation.pdf; File: FinalPresentationInstructionsBPM.pdf *Discussion:* Moneyball for all (15 points) *Assignment: Team Project Presentation (70 points)* *Content* *Assessment:* Unit 7 Test (35 points)
Unit 8	*Unit 8:* Understanding IT Services and Processes *Lecture:* Governing the technology department *Readings:* Leveraging Service Management: A Case Study; Video (5 minutes): What is ITIL; Video (5 minutes): What is ITSM; LinkedIn Learning: “Introduction to Service Management with ITIL 4” by Jason Dion and download the certificate. https://www.linkedin.com/learning/intro-to-service-management-with-itil- 4?u=56745521 *Resources:* ITIL for Dummies Cheat Sheet *Discussion:* To protect and serve (15 points) *Assignment: Team Term Project Paper (140 points)* *Content* *Assessment:* Unit 8 Test (35 points)